TERMS & CONDITIONS
The domain name www.frugalonline.in (“Website”) is a site created and operated by Purple Creations Pvt. Ltd., a company incorporated under laws of India with our registered office at 11, Harichand Mill Compound, L.B.S Marg, Vikhroli (West), Mumbai 400 079 (“Company/Purple Creations”).
By using the services on the www.frugalonline.in, you are agreeing to the following terms of service, conditions, policies, etc. (“Terms of Service”) including those available by hyperlink, with Purple Creations Pvt Ltd, which may be updated by us from time to time. Please check this page regularly to take notice of any changes we may have made to the Terms of Service.
We reserve the right to review and withdraw or amend the services without notice. If you do not agree with its terms, kindly do not use this Website.
Services
Frugal is an online and offline retailer of apparel and lifestyle products offered at a great value to the consumer. Membership account allows customers to purchase a variety of products. Upon placing an order, www.frugalonline.in shall ship the product to you and be entitled to its payment for the service. Membership can also be used in offline Frugal stores for purchase.
Third-Party Websites and Content
Our website provides links for sharing our content on Facebook, Twitter and other such third parties website. These are only for sharing and/or listing purpose and we take no responsibility for the third-party websites and/or their contents listed on our website (www.frugalonline.in ) and disclaim all our liabilities arising out of any or all third party websites.
We disclaim all liabilities and take no responsibility for the content that may be posted on such third party websites by the users of such websites in their personal capacity on any of the above mentioned links for sharing and/or listing purposes as well as any content and/or comments that may be posted by such user in their personal capacity on any official webpage of frugal on any social networking platform. For more details refer our PRIVACY POLICY
The exactness of the Product
The images of the items on the website are for illustrative purposes only. Although we have made every effort to display the colors accurately, we cannot guarantee that your computer’s display of the colors accurately reflects the color of the items. Your items may vary slightly from those images. All sizes and measurements of items are approximate; however, we do make every effort to ensure they are accurate as possible. We take all reasonable care to ensure that all details, descriptions, and prices of items are as accurate as possible.
Frugal reserves the right to review, and if necessary, remove any Content from the Website or to cancel your account at its sole discretion, either because that content breaches this Agreement, or any applicable laws, or otherwise.
While we try to offer reliable data, we cannot promise that the Content and postings on Website will always be accurate and up-to-date. You will be responsible for ensuring that your posts are accurate and do not include misleading information. You agree that you will not hold us responsible for inaccuracies in any postings on the Website.
Frugal and its designees shall have the right (but not the obligation) in their sole discretion to pre-screen, refuse, or remove any Content that is available via the Website. Without limiting the foregoing, Frugal and its designees shall have the right to remove any Content that violates the Terms of Service or is otherwise objectionable. You agree that you must evaluate, and bear all risks associated with, the use of any Content, including any reliance on the accuracy, completeness, or usefulness of such Content. In this regard, you acknowledge that you may not rely on any Content created by Frugal or submitted to Frugal, including, without limitation, information about Frugal collaborations, posts, or in any other part of the Website.
You acknowledge, consent and agree that Frugal may access, preserve, and disclose your account information and Content if required to do so by law or in good faith belief that such access, preservation, or disclosure is reasonably necessary to: (i) comply with legal processes; (ii) enforce the Terms of Service; (iii) respond to claims that any Content violates the rights of third parties; (iv) respond to your requests for customer service; or (v) protect the rights, property, or personal safety of frugalonline.in, its users, and the public. (Kindly refer our PRIVACY POLICY for more details).
By using services of Frugal, you agree to receiving promotional or information content relevant to Frugal through the medium of SMS or Email or both. Once you place an order with us, you automatically get subscribed to our order related Whatsapp notifications.
Without limiting other remedies, we may limit, suspend, or terminate our service and user accounts, prohibit access to the Website, delay or remove hosted Content, and take technical and legal steps to keep users off the Website if we think that they are creating problems, possible legal liabilities, or acting inconsistently with the letter or spirit of our Terms of Service.
Frugal also reserves the right to cancel unconfirmed accounts or accounts that have been inactive for extended periods of time, without providing any prior notice, and at its sole discretion.
Pricing
We ensure that all details of prices appearing on the website are accurate, however, errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible. If we are unable to contact you we will treat the order as canceled. If you cancel and you have already paid for the goods, you will receive a full refund.
Additionally, prices for items may change from time to time without notice. However, these changes will not affect orders that have already been dispatched. The price of an item includes GST (or similar sales tax) at the prevailing rate for which we are responsible as a seller. Please note that the prices listed on the website are only applicable for items purchased on the website and not through any other source.
Delivery
You will be given various options for the delivery of items during the order process. The options available to you will vary depending on where you are ordering from. The estimated delivery time is displayed on the order summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location. Sometimes, the delivery may take longer due to unforeseen circumstances. In such cases, we will proactively reach out to you by e-mail and Short message service (SMS). However, we will not be able to compensate for any mental agony caused due to delay in delivery.
Payment
Upon receiving your order we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Goods will not be dispatched until this pre-authorization check has been completed. Your card will be debited once the order has been accepted.
Returns & Refund
If you change your mind about any items purchased you can return them to us. For more information on Returns and Refund, please refer to our Return Policy
LIABILITY
You will not hold Frugal responsible for other users’ Content, actions or inactions, or collaborations. We have no control over and do not guarantee the quality, safety, or legality of collaborations advertised, the truth or accuracy of users’ Content, the ability of parties to deliver on collaborations, or that the parties will actually complete a transaction.
We cannot guarantee continuous or secure access to our services, and operation of the Website may be interfered with by numerous factors outside of our control. Accordingly, to the extent legally permitted, we exclude all implied warranties, terms, and conditions related to use thereof. We are not liable for any loss of money, goodwill, or reputation, or any special, indirect, or consequential damages arising out of your use of the Website and services. Some jurisdictions do not allow the disclaimer of warranties or exclusion of damages, so such disclaimers and exclusions may not apply to you.
You must ensure that your access to the Website and Frugal is not illegal or prohibited by laws that apply to you.
You must take your own precautions to ensure that the process you employ for accessing Frugal’s service does not expose you to the risk of viruses, malicious computer code, or other forms of interference, which may damage our computer system. We do not accept responsibility for any interference or damage to any computer system/s that arises in connection with your use of the Website or any linked website.
We do not accept liability for any losses arising directly or indirectly from a failure to provide any service, corruption to or loss of data, errors or interruptions, any suspension or discontinuance of service, or any transmissions by others in contravention of the registered members’ obligations as set out in these Terms of Service.
You acknowledge that we may not be able to confirm the identity of other registered users or prevent them acting under false pretenses or in a manner that infringes the rights of any person.
TRADEMARKS
If you use any of our Trade Marks in reference to our products or services, you must include a statement attributing the said trade mark to us, and only after securing prior written permission from Frugal to do so, which may be given, or refused, at its sole discretion, and subject to any terms or conditions it may deem fit. You must not use any of our Trade Marks in whole or part of our Trade Marks so as to infringe upon our rights in our Trade Marks. You must not use any of our Trade Marks in connection with activities, products or services which are not ours or in a manner which may be confusing, misleading or deceptive, or in a manner that disparages us or our information, products, or services (including this Website), or in a manner that implies any kind of any association/affiliation with Frugal.
Law and Jurisdiction
These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Mumbai.
TERMINATION OF ACCOUNT
Frugal may terminate your access to all or any part of its services at any time, with or without cause, with or without notice, effective immediately. You may terminate your use of the service at any time. However, you shall continue to be bound by all provisions of these Terms of Service, which shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
Frugal will terminate your access to the site if you are determined to be, in Frugal’s sole discretion, a repeat infringer of the Content & Copyright Policy and/or these Terms of Service. If you or the Company terminates your use of any service, you shall still be liable to pay for any service that you have already ordered until the time of such termination.
Frugal may, but shall not be obligated to, give you one warning if you have violated these Terms of Service prior to termination of your account.
By accepting the terms and conditions, the user consents to pay to Frugal the complete amount for the order placed by them from Frugal. However, Frugal does not control the amount charged to the user by their bank related to the/their purchases from Frugal, to which Frugal disclaims any liability in this regard.
Disclaimer
IN NO EVENT WILL THE COMPANY OR IT’S REPRESENTATIVES BE LIABLE FOR ANY DAMAGES, ARISING OUT OF OR RELATED TO MISUSE OF PERSONAL INFORMATION OF THE CUSTOMER AND THE CUSTOMER IS SOLELY LIABLE FOR SUCH ACTS AND THEY ARE ADVISED NOT TO SHARE THEIR CONFIDENTIAL INFORMATION LIKE FRUGAL PASSWORD, OTP, CREDIT/DEBIT CARD EXPIRY AND CVV WITH ANYONE EVEN THOUGH THEY CLAIM TO BE A FRUGAL EMPLOYEE. NONE OF OUR EMPLOYEE WILL ASK FOR SUCH CONFIDENTIAL INFORMATION.
If you have any questions, comments, or requests regarding our Terms of Service or the website please contact us at support@frugalonline.in